Support
Shipping and delivery.
Wrynne offers local Los Angeles delivery and nationwide shipping for supported destinations. The information below explains preparation, transit and requested arrival dates.
Preparation time
Wrynne Collections are curated and prepared to order. They typically leave the studio within 2–5 business days after payment and receipt of all required recipient details.
Business days exclude weekends and observed holidays.
Larger orders, custom projects and orders requiring additional sourcing may follow a different schedule. That timing will be confirmed separately.
Shipping rates and transit
Shipping methods, rates and estimated carrier transit times are calculated at checkout using the recipient’s shipping address.
The preparation time shown on the Wrynne site is separate from carrier transit time.
Los Angeles delivery
Los Angeles delivery is $15 for eligible addresses within 10 miles of our studio (90005). Available options appear at checkout. We’ll contact you to arrange delivery after purchase. Custom delivery outside this area is quoted individually; contact Wrynne to discuss availability.
The recipient or another authorized person must be available when required. An additional fee may apply if delivery must be attempted again because no one is available or the address or access instructions are incomplete.
Requested arrival dates
A requested arrival date helps Wrynne plan preparation and shipping, but it is not a guaranteed delivery date.
Wrynne is not responsible for delays caused by carriers, weather, service interruptions, incorrect addresses, restricted building access or other circumstances outside our control.
If an order cannot be shipped within the preparation time stated when it was purchased, Wrynne will contact the purchaser with updated timing and available options.
Address accuracy
The purchaser is responsible for providing a complete and accurate recipient name, shipping address, unit number and delivery instructions.
Contact hello@wrynne.com immediately if an address needs to be corrected. Changes cannot be guaranteed after preparation or fulfillment has begun. Carrier correction, redirection, return-to-sender and redelivery fees may be charged to the purchaser.
Tracking and delivered packages
When tracking is available, it will be sent using the contact information associated with the order.
If tracking shows a package as delivered but it cannot be located, check the delivery area, building staff and nearby household members before contacting Wrynne.
Wrynne will assist with an eligible carrier claim when possible but cannot guarantee replacement of packages lost or stolen after confirmed delivery.